We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. Our office will be closed from 16th December till the 3rd of January, if you require support during this period please be aware our team will only have limited access to emails at this time. We wish you a very Merry Christmas and a Happy New Year from the staff at Sirocco Web Design.  ..

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Setting Up Email Accounts Once we've set up your email accounts, read the corresponding articles below to connect the email accounts to your email software. Setting up Google Apps email (http://docs.businesscatalyst.com/user-manual/Email/setting-up-google-apps-email-with-business-catalyst) Setting up Microsoft Outlook (Windows) (http://docs.businesscatalyst.com/user-manual/Email/set-up-em ..

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As a provider of a complete business solution, Business Catalyst values your security and always keeps up with current standards. In order to better protect your email communication, Adobe have made some changes to the way you access your webmail and email software. As such, they have created a dedicated secure domain for email which uses SSL/TLS encryption for both incoming and outgoing  ..

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We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do require SEO or Online Marketing support please be aware our team is not running at full capacity. But we are available by email between Christmas and January 6th. From the staff at Sirocco Web Design, we wish you a very Merry Christmas and a Happy New Year.  ..

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Adobe Business Catalyst has recently upgraded the integration with their email service provider, OpenSRS. To make sure your account uses the newest authentication mechanism you will need to login into the webmail interface (https://mail.worldsecureemail.com) using your current username and password. Once you have logged in successfully simply log out and your upgrade is complete.  ..

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To transfer your site from your current BC Partner to Sirocco Web Design, your current partner, you and Sirocco Web Design must approve the transfer. The site transfer process can be initiated by logging into BC Admin -> Site Settings -> Site Management and entering our partner code (which we will supply to you via email). This can be done by your current partner or you if the site h ..

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You can set up an auto-reply (auto-responder) for your mailbox, so that anytime someone writes to you, they'll receive a message immediately. This is helpful when you'll be out of the office and are unable to respond to email inquiries for a duration of time. To set up an auto-responder, follow these steps: 1. Login to your webmail program located at http://mail.yourdomainname.com  ..

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To ensure the highest levels of security and reliability, Amazon will be performing an infrastructure update starting on Friday, September 26th and lasting until October 1st. The update requires restarting all AWS hardware and will also impact the Business Catalyst sites. While we're taking pro-active actions to reduce the number of downtime sessions, we cannot completely avoid having som ..

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To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our Australia and North America data centers. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the regions and will take up to 6 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site cr ..

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USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014. Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst wil ..

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On June 26, 2014 our webmail provider will update the mail platform to all email clients. The current webmail platform will be retired on the same day. The new webmail platform has a brand new look and feel and it is is packed with new features. Here are the top 10 new features that will be available with the new platform: A brand new look and feel: the new webmail is modern looking, fa ..

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You can now Backup your BC Site from within the Admin console! For only $110 inc.gst we can Purchase the Backup App, Install it and run your first Backup. You then have full access to backup data whenever you choose to run or download it. Alternatively, for $22 inc.gst per backup, we can download your website data weekly, monthly, quarterly or as regularly as you need and send yo ..

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To ensure the highest levels of performance we will be performing updates to servers located in our Dublin, Virginia and Sidney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, Partner registration, Trial Site creation, publish from Muse, sFTP, API ..

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Open Platform is a strategic initiative aimed at making Business Catalyst an extensible platform, and we're happy to announce the public launch of Open Platform. With this initiative, we open our platform to the strong partner community that are both experts in the needs of small businesses and great web developers. Using the BC Open Platform, advanced partners can build functionality on t ..

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With this release we're launching an updated Help & Support center (http://docs.businesscatalyst.com/support), with updated documentation articles to match the V3 interface, Getting Started guides (http://docs.businesscatalyst.com/getting-started), embedded videos (http://docs.businesscatalyst.com/videos), FAQs (http://docs.businesscatalyst.com/faqs) and tutorials (http://docs.businesscata ..

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On Monday, February 24th, a new release of Business Catalyst is scheduled to take place. The release continues the improvements on search engine optimization, anti-spam measures and admin interface performance. Additionally, a lot more smaller tweaks and bug corrections have been included in the release. Check out below what you can expect. Canonical URL for products A Business Catalyst e- ..

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As announced back in the BC November release, we are slowly moving towards a complete decommissioning of our V2 admin interfaces. With a project that started back in 2011, version 3 of our administration interface is now prepared to take over from the old version. As part of this transition there are two further steps that will be taking place within the next month: Starting with Janua ..

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We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do require SEO or Online Marketing support please be aware our team is not running at full capacity. But we are available by email between Christmas and January 6th. From the staff at Sirocco Web Design, we wish you a very Merry Christmas and a Happy New Year. ..

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It's that time of year again and in order to give our Support team a well-deserved rest, we'll be adjusting our schedule over the holiday season. Please find our team's availability during the holiday period outlined in the table below. On those days marked as "emergencies/incidents only", we'll have an on-call team members available in the unlikely event of a service outage or emergency i ..

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On Monday, November 18th, a new release of Business Catalyst is scheduled to take place. Besides features such as the New InContext Editor becoming default and customization options for shopping cart summary, the release also brings a series of bug fixes. Check out below what you can expect. New Content Editor default on all sites Over the past few months we have integrated a new content e ..

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All our Australian sites on Business Catalyst have now been successfully migrated over to Amazon Web Services as of 5am this morning. Adobe is investing it’s future in the evolution of traditional software with the revolutionary Creative Cloud. Something that goes hand-in-hand with this commitment is ensuring that all products and services are running on and backed by the same  ..

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The migration project is approaching its last step, with the Australian data center moving to its new location. On OCTOBER 19th, 2013 the Business Catalyst Australian data center will be migrated to the new Amazon Web Service infrastructure. As part of the migration process all sites located on our Australian data center will experience an offline maintenance window of up to 9 hours. From ..

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The Adobe Business Catatalyst CMS comes with Manual Payment Processing, out of the box. This means that an encrypted PDF would be emailed to you after each webform is submitted and you would then use your current payment procedure to process the credit card payment. Another other option is a Seamless Payment Gateway. This would allow payments to be made seamlessly on your website without y ..

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We are excited to announce our updates for this fall, scheduled to go live on September 10th. The release includes a host of new features as well as improvements and bug fixes. For a more detailed breakdown including bugs addressed in this update, please refer to the official release notes post (http://forums.adobe.com/message/5656203) on the community forums. Improved Webform Spam Protec ..

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To ensure the highest levels of performance and assist with our Amazon Web Services migration, we will be performing updates to servers located in our Dublin AWS, New Jersey and Sydney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to twelve hours to complete. During the maintenance procedure the Adm ..

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