Business Catalyst Tutorials

    See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.

    Transferring BC Site to Sirocco Web Design

    Tuesday, March 24, 2015 Katherine Anderson Comments (0)

    To transfer your site from your current BC Partner to Sirocco Web Design, your current partner, you and Sirocco Web Design must approve the transfer. The site transfer process can be initiated by logging into BC Admin -> Site Settings -> Site Management and entering our partner code (which we will supply you with). This can be done by either your current partner or you if the site ho ..

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    Setting up Email 'Vacation' Replies/Auto Responder

    Tuesday, November 25, 2014 Katherine Anderson Comments (0)

    You can set up an auto-reply (auto-responder) for your mailbox, so that anytime someone writes to you, they'll receive a message immediately. This is helpful when you'll be out of the office and are unable to respond to email inquiries for a duration of time. To set up an auto-responder, follow these steps: 1. Login to your webmail program located at http://mail.yourdomainname.com  ..

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    Scheduled System Maintenance Sept 26 - Oct 1

    Thursday, September 25, 2014 Katherine Anderson Comments (0)

    To ensure the highest levels of security and reliability, Amazon will be performing an infrastructure update starting on Friday, September 26th and lasting until October 1st. The update requires restarting all AWS hardware and will also impact the Business Catalyst sites. While we're taking pro-active actions to reduce the number of downtime sessions, we cannot completely avoid having som ..

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    Upcoming USPS Integration Update

    Tuesday, August 12, 2014 Katherine Anderson Comments (0)

    USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014. Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst wil ..

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    New Webmail Platform Launched

    Thursday, June 12, 2014 Katherine Anderson Comments (0)

    On June 26, 2014 our webmail provider will update the mail platform to all email clients. The current webmail platform will be retired on the same day. The new webmail platform has a brand new look and feel and it is is packed with new features. Here are the top 10 new features that will be available with the new platform: A brand new look and feel: the new webmail is modern looking, fa ..

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    New Backup BC App

    Wednesday, June 11, 2014 Katherine Anderson Comments (0)

    You can now Backup your BC Site from within the Admin console! For only $110 inc.gst we can Purchase the Backup App, Install it and run your first Backup. You then have full access to backup data whenever you choose to run or download it. Alternatively, for $22 inc.gst per backup, we can download your website data weekly, monthly, quarterly or as regularly as you need and send you a co ..

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    Scheduled System Maintenance

    Friday, May 30, 2014 Katherine Anderson Comments (0)

    To ensure the highest levels of performance we will be performing updates to servers located in our Dublin, Virginia and Sidney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, Partner registration, Trial Site creation, publish from Muse, sFTP, API ..

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    New BC Open Platform

    Tuesday, April 29, 2014 Katherine Anderson Comments (0)

    Open Platform is a strategic initiative aimed at making Business Catalyst an extensible platform, and we're happy to announce the public launch of Open Platform. With this initiative, we open our platform to the strong partner community that are both experts in the needs of small businesses and great web developers. Using the BC Open Platform, advanced partners can build functionality on t ..

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    With this release we're launching an updated Help & Support center, with updated documentation articles to match the V3 interface, Getting Started guides, embedded videos, FAQs and tutorials for each of the BC sections and modules. Also, we're launching new modules and layouts references, and a developers section specifically targeted at BC web developers. 

    New BC Help and Support System

    Friday, April 04, 2014 Katherine Anderson Comments (0)

    With this release we're launching an updated Help & Support center (http://docs.businesscatalyst.com/support), with updated documentation articles to match the V3 interface, Getting Started guides (http://docs.businesscatalyst.com/getting-started), embedded videos (http://docs.businesscatalyst.com/videos), FAQs (http://docs.businesscatalyst.com/faqs) and tutorials (http://docs.businesscata ..

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    February 2014 Updates

    Thursday, February 20, 2014 Katherine Anderson Comments (0)

    On Monday, February 24th, a new release of Business Catalyst is scheduled to take place. The release continues the improvements on search engine optimization, anti-spam measures and admin interface performance. Additionally, a lot more smaller tweaks and bug corrections have been included in the release. Check out below what you can expect. Canonical URL for products A Business Catalyst e- ..

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    Discontinuing Version 2 of our Business Catalyst Admin

    Wednesday, January 15, 2014 Katherine Anderson Comments (0)

    As announced back in the BC November release, we are slowly moving towards a complete decommissioning of our V2 admin interfaces. With a project that started back in 2011, version 3 of our administration interface is now prepared to take over from the old version. As part of this transition there are two further steps that will be taking place within the next month: Starting with Janua ..

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    Support for Holiday Season

    Monday, December 23, 2013 Katherine Anderson Comments (0)

    We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do require SEO or Online Marketing support please be aware our team is not running at full capacity. But we are available by email between Christmas and January 6th. From the staff at Sirocco Web Design, we wish you a very Merry Christmas and a Happy New Year. ..

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    Adobe Engineering Support during Holiday Period

    Thursday, December 19, 2013 Katherine Anderson Comments (0)

    It's that time of year again and in order to give our Support team a well-deserved rest, we'll be adjusting our schedule over the holiday season. Please find our team's availability during the holiday period outlined in the table below. On those days marked as "emergencies/incidents only", we'll have an on-call team members available in the unlikely event of a service outage or emergency i ..

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    November 2013 Updates

    Monday, November 18, 2013 Katherine Anderson Comments (0)

    On Monday, November 18th, a new release of Business Catalyst is scheduled to take place. Besides features such as the New InContext Editor becoming default and customization options for shopping cart summary, the release also brings a series of bug fixes. Check out below what you can expect. New Content Editor default on all sites Over the past few months we have integrated a new content e ..

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    Australian Datacentre Migration Complete

    Sunday, October 20, 2013 Katherine Anderson Comments (0)

    All our Australian sites on Business Catalyst have now been successfully migrated over to Amazon Web Services as of 5am this morning. Adobe is investing it’s future in the evolution of traditional software with the revolutionary Creative Cloud. Something that goes hand-in-hand with this commitment is ensuring that all products and services are running on and backed by the same  ..

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    Australian Datacentre Migration - October 19

    Tuesday, October 15, 2013 Katherine Anderson Comments (0)

    The migration project is approaching its last step, with the Australian data center moving to its new location. On OCTOBER 19th, 2013 the Business Catalyst Australian data center will be migrated to the new Amazon Web Service infrastructure. As part of the migration process all sites located on our Australian data center will experience an offline maintenance window of up to 9 hours. From ..

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    Two Popular Seamless Payment Gateway Options

    Sunday, October 06, 2013 Katherine Anderson Comments (0)

    The Adobe Business Catatalyst CMS comes with Manual Payment Processing, out of the box. This means that an encrypted PDF would be emailed to you after each webform is submitted and you would then use your current payment procedure to process the credit card payment. Another other option is a Seamless Payment Gateway. This would allow payments to be made seamlessly on your website without y ..

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    September 2013 Updates

    Thursday, September 05, 2013 Katherine Anderson Comments (0)

    We are excited to announce our updates for this fall, scheduled to go live on September 10th. The release includes a host of new features as well as improvements and bug fixes. For a more detailed breakdown including bugs addressed in this update, please refer to the official release notes post (http://forums.adobe.com/message/5656203) on the community forums. Improved Webform Spam Protec ..

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    Scheduled System Maintenance

    Monday, August 05, 2013 Katherine Anderson Comments (0)

    To ensure the highest levels of performance and assist with our Amazon Web Services migration, we will be performing updates to servers located in our Dublin AWS, New Jersey and Sydney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to twelve hours to complete. During the maintenance procedure the Adm ..

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    Trouble connecting with SFTP?

    Tuesday, June 18, 2013 Katherine Anderson Comments (0)

    Update: Some users are receiving error messages when accepting the new ToU. Please monitor status.businesscatalyst.com (http://status.businesscatalyst.com) for updates, and contact support directly if you experience this issue. As part of Adobe's major Creative Cloud update today (http://www.adobe.com/aboutadobe/pressroom/pressreleases/201306/061713MajorUpdatetoCreativeCloud.html), a few t ..

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    Spam Submissions through Webforms

    Saturday, June 08, 2013 Katherine Anderson Comments (0)

    As some of you might be aware, over the past week we have had an increased number of reports from partners on spam entries being submitted through webforms. Following several reports of this happening we have launched an investigation into this issue. Some of the conclusions of this investigation can be found below. If you still experience lots of spam please enable Recaptcha on those sites. I ..

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    Get Business Catalyst Emails from Gmail

    Wednesday, May 29, 2013 Katherine Anderson Comments (0)

    If you use Gmail as the central location for all your correspondence, then a great option is to centralise all the mail from different accounts with Mail Fetcher. Mail Fetcher, within Gmail, will allow you to access up to 5 different POP email accounts at the one time. To setup your Mail Fetcher account in Gmail, simply follow the Mail Fetcher activation steps (https://support.google.c ..

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    May 2013 Updates

    Wednesday, May 29, 2013 Katherine Anderson Comments (0)

    We're excited to announce the details of our upcoming system update, scheduled to go live May 28, 2013. With this update we focused on answering a range of key requests from our Partner community, including changes to plan limits, a streamlined DNS interface, and more. For a more detailed breakdown including bugs addressed in this update, please refer to the official release notes post (h ..

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    Sydney Datacenter now Live on Amazon

    Saturday, May 18, 2013 Katherine Anderson Comments (0)

    We are progressing steadily with our Amazon migration, and today we have reached one of our most important milestones. Our new Sydney Datacenter is now live! What does this mean for the regular BC partner? All new sites that you create from now on in the Sydney Datacenter are going to be created on the new infrastructure. This means that for these new sites, created from now on the ne ..

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