We are open over the 2018 Christmas & New Year period (excluding public holidays), so we can continue working on any digital marketing requirements you may have throughout December & January. We hope you have a wonderful Christmas holiday season, with lots of time for rest and relaxation and wish you a very Happy New Year from the staff at Sirocco Web Design. ..

Read more

Our email service provider is currently experiencing intermittent issues with login to email service. Engineers at Open SRS are currently working for the fix. We recommend you to use the following webmail to access and send emails in the meantime - https://mail.b.hostedemail.com (https://mail.b.hostedemail.com/). You can also change your Incoming/Outgoing server to mail.b.hostedemail. ..

Read more

Adobe announced this week that as of 26th March 2021 they will no longer support "Business Catalyst", the content management system (CMS) that we and thousands of other Digital Marketing Agencies have used since 2009 to build and host our websites www.businesscatalyst.com (https://www.businesscatalyst.com/) Business Catalyst has up until now provided a great solution for small to medium o ..

Read more

As part of Adobe’s ongoing commitment to security, starting with January 31st 2018 we will remove the form to email functionality which is where there are no workflows in the CMS that are activated by a form submission, instead the form emails the customer directly. This option already has a very limited usage across Business Catalyst websites and leaving the option available is no longer  ..

Read more

Google has recently announced that their Google reCAPTCHA v1 will be turned off on March 31, 2018. Business Catalyst has already updated web forms to allow customers to use a newer captcha version. By cut-off date we will entirely remove the option to insert reCAPTCHA v1 from Business Catalyst web forms builder. If your site still uses reCAPTCHA v1 (see image below) we will need to update  ..

Read more

We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. Our office will be closed from 30th December till the 15th of January, if you require support during this period please be aware our team will only have limited access to emails at this time. We wish you a very Merry Christmas and a Happy New Year from the staff at Sirocco Web Design.  ..

Read more

Setting Up Email Accounts Once we've set up your email accounts, read the corresponding articles below to connect the email accounts to your email software. Setting up Google Apps email (http://docs.businesscatalyst.com/user-manual/Email/setting-up-google-apps-email-with-business-catalyst) Setting up Microsoft Outlook (Windows) (http://docs.businesscatalyst.com/user-manual/Email/set-up-em ..

Read more

As a provider of a complete business solution, Business Catalyst values your security and always keeps up with current standards. In order to better protect your email communication, Adobe have made some changes to the way you access your webmail and email software. As such, they have created a dedicated secure domain for email which uses SSL/TLS encryption for both incoming and outgoing  ..

Read more

We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do require SEO or Online Marketing support please be aware our team is not running at full capacity. But we are available by email between Christmas and January 6th. From the staff at Sirocco Web Design, we wish you a very Merry Christmas and a Happy New Year.  ..

Read more

Adobe Business Catalyst has recently upgraded the integration with their email service provider, OpenSRS. To make sure your account uses the newest authentication mechanism you will need to login into the webmail interface (https://mail.worldsecureemail.com) using your current username and password. Once you have logged in successfully simply log out and your upgrade is complete.  ..

Read more

To transfer your site from your current BC Partner to Sirocco Web Design, your current partner, you and Sirocco Web Design must approve the transfer. The site transfer process can be initiated by logging into BC Admin -> Site Settings -> Site Management and entering our partner code (which we will supply to you via email). This can be done by your current partner or you if the site h ..

Read more

You can set up an auto-reply (auto-responder) for your mailbox, so that anytime someone writes to you, they'll receive a message immediately. This is helpful when you'll be out of the office and are unable to respond to email inquiries for a duration of time. To set up an auto-responder, follow these steps: 1. Login to your webmail program located at http://mail.yourdomainname.com  ..

Read more

To ensure the highest levels of security and reliability, Amazon will be performing an infrastructure update starting on Friday, September 26th and lasting until October 1st. The update requires restarting all AWS hardware and will also impact the Business Catalyst sites. While we're taking pro-active actions to reduce the number of downtime sessions, we cannot completely avoid having som ..

Read more

To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our Australia and North America data centers. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the regions and will take up to 6 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site cr ..

Read more

USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014. Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst wil ..

Read more

On June 26, 2014 our webmail provider will update the mail platform to all email clients. The current webmail platform will be retired on the same day. The new webmail platform has a brand new look and feel and it is is packed with new features. Here are the top 10 new features that will be available with the new platform: A brand new look and feel: the new webmail is modern looking, fa ..

Read more

You can now Backup your BC Site from within the Admin console! For only $110 inc.gst we can Purchase the Backup App, Install it and run your first Backup. You then have full access to backup data whenever you choose to run or download it. Alternatively, for $22 inc.gst per backup, we can download your website data weekly, monthly, quarterly or as regularly as you need and send yo ..

Read more

To ensure the highest levels of performance we will be performing updates to servers located in our Dublin, Virginia and Sidney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, Partner registration, Trial Site creation, publish from Muse, sFTP, API ..

Read more

Open Platform is a strategic initiative aimed at making Business Catalyst an extensible platform, and we're happy to announce the public launch of Open Platform. With this initiative, we open our platform to the strong partner community that are both experts in the needs of small businesses and great web developers. Using the BC Open Platform, advanced partners can build functionality on t ..

Read more

With this release we're launching an updated Help & Support center (http://docs.businesscatalyst.com/support), with updated documentation articles to match the V3 interface, Getting Started guides (http://docs.businesscatalyst.com/getting-started), embedded videos (http://docs.businesscatalyst.com/videos), FAQs (http://docs.businesscatalyst.com/faqs) and tutorials (http://docs.businesscata ..

Read more

On Monday, February 24th, a new release of Business Catalyst is scheduled to take place. The release continues the improvements on search engine optimization, anti-spam measures and admin interface performance. Additionally, a lot more smaller tweaks and bug corrections have been included in the release. Check out below what you can expect. Canonical URL for products A Business Catalyst e- ..

Read more

As announced back in the BC November release, we are slowly moving towards a complete decommissioning of our V2 admin interfaces. With a project that started back in 2011, version 3 of our administration interface is now prepared to take over from the old version. As part of this transition there are two further steps that will be taking place within the next month: Starting with Janua ..

Read more

We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do require SEO or Online Marketing support please be aware our team is not running at full capacity. But we are available by email between Christmas and January 6th. From the staff at Sirocco Web Design, we wish you a very Merry Christmas and a Happy New Year. ..

Read more

It's that time of year again and in order to give our Support team a well-deserved rest, we'll be adjusting our schedule over the holiday season. Please find our team's availability during the holiday period outlined in the table below. On those days marked as "emergencies/incidents only", we'll have an on-call team members available in the unlikely event of a service outage or emergency i ..

Read more

On Monday, November 18th, a new release of Business Catalyst is scheduled to take place. Besides features such as the New InContext Editor becoming default and customization options for shopping cart summary, the release also brings a series of bug fixes. Check out below what you can expect. New Content Editor default on all sites Over the past few months we have integrated a new content e ..

Read more