Business Catalyst Tutorials

    See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.

    Adobe Engineering Support during Holiday Period

    Thursday, December 19, 2013 Katherine Anderson

    It's that time of year again and in order to give our Support team a well-deserved rest, we'll be adjusting our schedule over the holiday season. Please find our team's availability during the holiday period outlined in the table below.

    On those days marked as "emergencies/incidents only", we'll have an on-call team members available in the unlikely event of a service outage or emergency issues. From December 27-31 support will be available as per usual on all channels, however we'll have a smaller team online as we expect an overall lower volume of traffic. During this timeframe Accounts support will offer only limited coverage.

    December 25 Emergencies/incidents only
    December 26 Emergencies/incidents only
    December 27 Limited coverage
    December 28 Limited coverage
    December 29 Limited coverage
    December 30 Limited coverage
    December 31 Emergencies/incidents only
    January 1 Emergencies/incidents only
    January 2 Limited coverage

    Up until December 24 and from January 3 onwards, Support will be fully operational and available via all channels. Thank you for all of your support during 2013, looking forward to an exciting 2014!

    Recent Posts


    Paypal Dashboard Clear Cookies Manual Payment Processing Domain Names Business Catalyst Advisory Board USPS Integration Hosting Akismet Passwords/Security Phones FedEx Affiliates Microsoft Word Adobe Creative Cloud Shipping Providers Search Engine Marketing (SEM) Special Characters SFTP Connections Reports Workflow Notifications Payment Gateways Comment and Forum Spam Website Servers Inventory Customer Reports Templates Business Catalyst SEO Scheduled Maintenance Search Engine Optimisation (SEO) Training Spam Hyperlink Dynamic Menus Photo Gallery Tablet Redelegating Domain Name Customer Relationship Management (CRM) SFTP Event Bookings System Status Webmail Email Campaigns Network Upgrade Google Business Catalyst v2 Clear Cache Service Maintenance Gmail Email Lists Business Catalyst Forms Seamless Gateways Content Editor Compatibility DNS CMS Backup Module Manager BC Sandpile Security Cookie Law Compliance Content Holders Amazone Migration Website Hosting CMS Hosting Captcha Web Apps Customisable URL Open Platform Anchor Hyperlink Navigation Updates Social Media File Manager Analytics Engine V3 Site Creation Wizard Dreamweaver PCI Compliance Support Secure Zones Admin Partner Transfer infrastructure CMS Systems BC Usergroup Holidays Webforms Email Facebook Setting up Email Accounts Shopping Cart Mobile Templates Terms of Use Business Catalyst v3 Site Settings BC Backup App Blogs FTP Taxation Rounding Ecommerce Spam Moderation InContext Editing Amazon Web Service Modules Triangle