Business Catalyst Tutorials

    See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.

    Switch to SFTP by December 12th

    Monday, November 12, 2012 Katherine Anderson

    Business Catalyst now supports the SSH File Transfer Protocol (SFTP) protocol when connecting to sites remotely via Dreamweaver and other supported clients. The SFTP protocol encrypts both user credentials (username/password) and the actual data being transferred. We recommend that all users switch to using the SFTP protocol starting today, to ensure the security of sites being connected  ..

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    System Maintenance Announcement

    Saturday, October 27, 2012 Katherine Anderson

    To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Dublin and Sydney datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. During the maintenance procedure the Admin Console Access, Partner Po ..

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    October 2012 Updates

    Wednesday, October 24, 2012 Katherine Anderson

    We’re excited to bring you all the details of our upcoming October system update, due go live next week. Please take the time to read through the new features, enhancements and relevant documentation below, so you and your clients are prepared and able to take advantage of these new improvements. For a more technical and in-depth list of features/bugs being delivered, read the releas ..

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    Monitoring Affiliate Subscribers

    Friday, September 28, 2012 Katherine Anderson

    The below customer actions are tracked when a referred customer visits your site through an affiliate link: Submitting an inquiry using a web form Subscribing to a newsletter Purchasing products on your online store Requesting a quote on your online store Signing up for an upcoming event Viewing affiliate subscriber activity is done as follows: Select E-Comm ..

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    September 2012 Updates

    Tuesday, September 18, 2012 Katherine Anderson

    We’re excited to announce the details of our feature-packed September release, due to go live September 25, 2012. We’re currently focusing on enhancing our widely used email marketing component, based on the valuable feedback you’ve been giving us as a community. Business Catalyst’s key differentiator is the “all-in-one” solution we’re able to offe ..

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    How to Build a Custom Report

    Saturday, September 01, 2012 Katherine Anderson

    Build a custom report using the following steps Select Reports > Custom Reports. Select one of the following: a. For customer data, click Customer Report b. For traffic, browser, and geographic data, click Website Report c. For sales and orders, click E-commerce Report Follow the steps to build your custom report. Building Other Reports Follow the links below for a ..

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    August 2012 Updates

    Friday, August 17, 2012 Katherine Anderson

    We will be launching our August release on 27th. We anticipate no major disruptions to the Business Catalyst service during this time. Features and Enhancements Automatic SPAM control with Akismet Recently we encountered a significant number of SPAM comments across Business Catalyst websites that have the blogs and forums features enabled, even with "Captcha" configured. ..

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    Support Update for last week of August

    Thursday, August 16, 2012 Katherine Anderson

    Sirocco are taking a well earned break with 1 week of leave. However, if you do run into website or marketing issues please be aware that our Support team is not running at full capacity, so there may be some delays in our answers. We will be available on email and to reply to support tickets between 24th August and 2nd September, but will be back on board on 3rd September so let us k ..

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    Copying Microsoft Word text into the Text Editor

    Thursday, August 16, 2012 Katherine Anderson

    When copying and pasting between Microsoft Word and BC, there are issues with trying to reformat the text. When you choose 'Normal' or 'Paragraph' font to change the text to, often the change will not occur or unusual formatting like double spacing is used instead. Microsoft carries it's own formatting with it and puts extra code into the text you have copied to control the paragraph forma ..

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    Business Catalyst Roadmap

    Friday, August 10, 2012 Katherine Anderson

    Business Catalyst Mission Our mission is to enable online businesses, not websites through a vibrant partner network. Value Proposition All in one as key differentiator, both for you as partners as well as for the business owners. For you it’s the one stop shop that enables you to meet all your customers’ demands, allowing you to grow to be a successful agency, and  ..

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    July 2012 Updates

    Tuesday, July 24, 2012 Katherine Anderson

    We will be launching our July release next week. We anticipate no major disruptions to the Business Catalyst service during this time. Features and Enhancements Random display items per category One frequent request we had from partners, was the ability to display random web app items from a specific category. With the next release we're going to include this setting not ..

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    Newcastle Business Catalyst Usergroup

    Wednesday, July 18, 2012 Katherine Anderson

    Sirocco Web Design has started up the Newcastle Business Catalyst Usergroup to help support local BC partners. Come an join us for the first NUsergroup Meet and Greet on Friday 3rd August from 5.30pm at the Silo Lounge http://www.silolounge.com.au A great chance to meet local BC partners, discuss the latest BC goss and help us plan our future meets. RSVP Katherine at http://new ..

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    June 2012 Update

    Tuesday, June 26, 2012 Katherine Anderson

    We will be launching our June release on 25th June 2012. We anticipate no major disruptions to the Business Catalyst service during this time. Infrastructure Updates To ensure the highest security and performance levels for our services, we're applying a software update on all our database servers. For more details about the update, read our Business Catalyst Service Mainten ..

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    Changes in the offline payment process

    Friday, June 22, 2012 Katherine Anderson

    Business Catalyst are making some important security changes to the way we enable you to receive credit card details and process offline payments using Adobe Business Catalyst. These changes will be effective starting July 2nd and will further secure your day-to-day process of accessing customer credit card details from encrypted PDFs. In order to continue accepting and processing o ..

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    Business Catalyst Service Maintenance 28th June 2012

    Thursday, June 14, 2012 Katherine Anderson

    To ensure the highest security and performance levels for our services, we're applying a software update on all our database servers. To minimize the customer impact, the updates are scheduled at the most convenient hours for each of the data centers and will take up to seven hours to complete. During the maintenance procedure, the services requiring users to login will experience 2 d ..

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    Network upgrade and security enhancements on June 2-3

    Saturday, June 02, 2012 Katherine Anderson

    To ensure the highest security and reliability levels for our services, we have scheduled a firewall and network upgrade on our Asia Pacific and North America datacenters. Although this process should have no impact on the normal functionality of the datacenters, services may experience brief interuptions during the upgrade. Please find below the upgrade schedule For our Asia Pacific  ..

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    How to add a New Email Marketing List

    Tuesday, May 08, 2012 Katherine Anderson

    Adding new Email Marketing lists to your CMS is a great way to customise who and how you send your Email Campaign. 1. Make a New List 'Add a Mailing List' and call your list an obvious name so you will understand who you are sending your campaigns to when you come back to this in the future. 2. Setup the Autoresponder It is important that you brand the email that your client ..

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    Make Customer Reports for new Email Lists

    Friday, May 04, 2012 Katherine Anderson

    If you have been using Customer Types or other forms of ? you can take advantage of 'Custom Reports', found in the 'Reports' tab to add customers directly into an Email List or Secure Zone. 1. Add Customer Report Make sure you make it a name that once saved, you can come back to and re-use in the future. 2. Chose the Report Type Do you want a listing of Contacts, Companies, Both o ..

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    Having Trouble Logging In? Try Clearing Cache

    Sunday, April 29, 2012 Katherine Anderson

    Your browser automatically saves and stores a copy of webpages as you use them so they don't have to retrieve files when you click 'back' or 'forward'. Clearing the cache lets your browser to function more efficiently. Cookies are created from your browser when a website makes a request by your computer and they are stored locally. Often they are created when you use forms, shopping cart ..

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    Business Catalyst Now Part of Adobe Creative Cloud

    Monday, April 23, 2012 Katherine Anderson

    We're happy to announce that as part of Business Catalyst's integration with Adobe Creative Cloud, businesscatalyst.com will have a new home at adobe.com. For all the details regarding the Creative Cloud, and the latest Business Catalyst information (feature tour, pricing etc.), please visit our new site at: http://adobe.com/go/businesscatalyst We're really excited to be part o ..

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    New Terms of Use for Business Catalyst

    Friday, April 20, 2012 Katherine Anderson

    Along with several other changes in Adobe Business Catalyst processes over the past few months, they've also revamped the Terms of Use and signature process. Up until today the Terms of use were signed per website, but starting this release we will require a signature from every user attached to each website. The next time you login to your Business Catalyst account you will be prompted to sig ..

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    April 2012 Update

    Monday, April 16, 2012 Katherine Anderson

    We will be launching our April release on 19 April 2012. We anticipate no major disruptions to the Business Catalyst service during this time. Infrastructure Updates CDN – the Content Delivery Network improves initial page load for AdminConsole, by serving files from very fast servers that are close to the computer loading the Admin Console. Simplified Dashboard for ..

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    Business Catalyst Advisory Board

    Friday, April 13, 2012 Katherine Anderson

    Sirocco Web Design has been chosen to take part in the Adobe Business Catalyst Advisory Board to help share ideas and suggestions about the BC platform and future directions. We will keep you up to date with all progress and BC feedback to help continue future-proofing your online business. ..

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    Dreamweaver CS6 and Business Catalyst Integration

    Saturday, April 07, 2012 Katherine Anderson

    It's finally here, the new Adobe Dreamweaver CS6 and its solid integration with Adobe Business Catalyst. Joined together in the Creative Cloud, our Adobe Investment is about to take flight. See the Introduction into Dreamweaver CS6 (http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-web/introduction-to-dreamweaver-cs6/). ..

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    New Live System Status Page

    Friday, March 30, 2012 Katherine Anderson

    There is a newly created System Status page to check any issues with Server Response. It is available from now on with up to date information about all Business Catalyst servers and availability - http://www.businesscatalyst.com/support/system-status ..

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