There is a newly created System Status page to check any issues with Server Response. It is available from now on with up to date information about all Business Catalyst servers and availability - http://www.businesscatalyst.com/support/system-status ..
Business Catalyst Tutorials
See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.
New Live System Status Page
The Beauty of Adobe Business Catalyst CMS
Why do we use and recommend the Adobe Business Catalyst CMS to our clients? Business Catalyst is a fully integrated, secure application. It has a built-in CRM (customer relationship management) system, eCommerce, Email Marketing and Content Management wrapped into one system, with no extra software add ons, plugins or messy updates needed. Business Catalyst is also a fully hosted CMS ..
How do I add an Anchor in the Page Editor?
To add an Anchor to a part within your webpage, you can add an Anchor link. This allows your link to drop down to a specified location within your document. 1. Find the Spot Click on the location that you want your Anchor to be added. 2. Click on the Hyperlink Manager 3. Choose Anchor Tab In the Hyperlink Manager, choose the 'Anchor' tab and give your anchor a name. Click OK to ..
March 2012 Update
We will be launching our March release on 20 March 2012. We anticipate no major disruptions to the Business Catalyst service during this time. This release includes a brand new file manager, updated user and email account management and a range of other tweaks and enhancements. New File Manager Alpha (partners only) We're proud to introduce the first public release of our n ..
Business Catalyst V3
Business Catalyst V3 is now in Beta and available for our customers to use. To access the new console login in to your domain and add '/adminconsole' to the end of your url like this - http://www.yourdomain.com/adminconsole All the same functionalilty is available but new in a brand new format and styling. Make sure your send us your feedback (/contact-web-site-design.html) about th ..
February 2012 Updates
We will be launching our February release on 28 February 2012. We anticipate no major disruptions to the Business Catalyst service during this time. . The R173 release comes with an updated DNS infrastructure (hardware and software) for better performance and reliability, updated web form interface for improved usability and several bug fixes. Updated DNS Infrastructure With this ..
Updated Order and Cart Management
We will be launching our November release on 8 February 2012. We anticipate no major disruptions to the Business Catalyst service during this time. With the R172 release we have made some updates on the way we handle carts and orders to prevent partial payments on non-seamless payment gateways. The change implied the separation of the cart ID from the order ID and a format change ..
What Types of Payment Gateways Are There?
You can offer payment methods through your site such as Credit Card, Cheque, Cash, EFT, PayPal, BPay, Direct Debit, Gift Voucher or for Free. To accept automated online payments using a Credit Card you need a relationship with a payment gateway. A payment gateway is a service that authorizes and processes payments for online retailers in real-time. It is the equivalent of a ..
January 2012 Updates
We will be launching our January release on 8 February 2012. We anticipate no major disruptions to the Business Catalyst service during this time. Our R172 brings Business Catalyst V3 Beta to all users, further updates security for CRM users and solves some bug fixing. The release includes a large list of updates for Business Catalyst V3, some cross platform bug corrections and an im ..
Important Security Policy Updates for CRM Users
Effective February 8th 2012 we will further update the way we handle CRM user passwords, for security reasons. The new release will impact lost password workflows, add or update System Messages / System Emails and alter the way customers retrieve their passwords. This is the second step in a larger update process. The first phase was released during December and was detailed previously as par ..
PayPal is a globally accepted payment system that enables you to collect payments from your customers in most popular currencies. It is a non-seamless method of accepting payments. To use PayPal as your gateway with your website you need to first create a PayPal Business Account. There is no charge to setup this type of account.
How to Setup Paypal for your BC Site
PayPal is a globally accepted payment system that enables you to collect payments from your customers in most popular currencies. It is a non-seamless method of accepting payments. To use PayPal as your gateway with your website you need to first create a PayPal Business Account. There is no charge to setup this type of account. Customers who wish to buy products from you do so online on your ..
Upcoming SEO Improvements
We will be releasing several SEO improvements between January - April, targeting the following goals: solve the current SEO issues have SEO enabled out-of-the-box. For new sites, you should no longer be required to tweak SEO performance. Below is a breakdown of the upcoming changes. Trial sites will not be indexed by search engines While a site is in Trial mode, we will automatic ..
How does the Affiliate Program Work?
As an option for other companies that want to advertise your products and/or services, Affiliate Programs can be setup and tracked from your CMS system. Basically, the affiliate is given a referral link and when their customer visits your site, the system will track - Submitting an Enquiry/Booking Form Subscribing to a Newsletter Purchasing Products in your online store Requ ..
Support Coverage for the Holiday Season
We hope that you will have a wonderful holiday season, with lots of time for rest and relaxation. However, if you do run into website or marketing issues please be aware that our Support team is not running at full capacity, so there might be some delays in our answers. We will be available on email and to reply to support tickets between Christmas and January 16th, but our staff is l ..
Just in case you want to look at all the little bells and whistles of the Business Catalyst System provides, we have listed a comprehensive features list to put your mind at rest. This is the full Professional Plan listing. To see what your CMS plan includes, please visit the Business Catalyst Pricing Page.
Business Catalyst Features
Just in case you want to look at all the little bells and whistles of the Business Catalyst System provides, we have listed a comprehensive features list to put your mind at rest. This is the full Professional Plan listing. To see what your CMS plan includes, please visit the Business Catalyst Pricing Page (business-catalyst-pricing.html). Main Features Web Hosting & Content Management ..
How Customers use Integrated Shipping
The following steps describe the checkout process a customer takes when using the integrated shipping option - When your customer adds a product to the cart, the system will look at the product and display the shipping options that apply to it Your customer will then select the appropriate shipping option and if it is integrated the system will display the postcode field Your customer ..
December 2011 Updates
We will be launching our December release on 14 December 2011. We anticipate no major disruptions to the Business Catalyst service during this time. This release includes a major change in the way we handle CRM passwords and a long list of bug corrections, mainly in the payment gateways area. Along with these changes, we have continued to improve UI V3 to make it ready for a larger r ..
How to Manage your Photo Gallery
Overview Movie - http://videotutorials.onlinebusinessconsole.com/CustomContentRetrieve.aspx?ID=973501 Add Image or Images When you want to add photos to a current gallery or make new gallery, (no matter where you are within the CMS) on the right hand side, near the top under 'Recent Items', click on a link that says 'Use File Manager'. Navigate yourself into the folder you want to add your im ..
Re-Delegating your Domain Name
Re-Delegating your Domain Name When you re-delegate your domain name, you are essentially asking the company who registered your domain (your registrar, such as NetRegistry, MelbourneIT or GoDaddy) to associate your domain name with new hosting and email services provided by us. To re-delegate a domain, you'll need to visit your registrar's website. Log in to your account and change your ..
November 2011 Updates
We will be launching our November release on 21 November 2011. We anticipate no major disruptions to the Business Catalyst service during this time. This release includes new features on Admin V3 UI partner preview, special characters in product and catalogue names, send email campaign to multiple lists, spam moderation and minor enhancements Admin V3 UI partner preview With this ..
Adobe Creative Cloud + Business Catalyst
As you may have read over on the official Adobe blog, Adobe Business Catalyst is set to be a key component in the upcoming release of Adobe's Creative Cloud offering. The industry is in the midst of an exciting transformation around content creation, distribution and monetization. The Creative Cloud initiative marks a huge investment from Adobe in the future of the Business Catalyst platform ..
How do I add a Hyperlink in the Page Editor?
To add a Hyperlink to another website, page within your own website, or link to an email address, follow these steps - 1. Create the text Type the text you want to create the link from. Highlight the text by clicking down at the beginning of the word and dragging your mouse backwards towards the end of the word. 2. Click on the Hyperlink Manager 3. Choose your Link Type In th ..
Scheduled System Update - November 12
To ensure the highest reliability and performance levels for our services, we've scheduled a database server upgrade on our Asia Pacific datacenter. The upgrade is scheduled for Saturday, November 12 at 1:00 AM AEDT time (check local time (http://timeanddate.com/worldclock/fixedtime.html?iso=20111112T01&p1=240)) and will take two hours to complete. During the upgrade, customers of our As ..
Cost of Domain Names
Australian Domain Names - $80 for 2 years Your domain name is extremely important. It needs to be memorable, easy to spell, search engine friendly and if possible include your most important keywords. It also becomes the basis for your email addresses ie. info@yourdomain.com.au As part of your Domain Name purchase we can help you select and register the best domain name for your business a ..
Scheduled System Update October 31st
We are planning to update our database and server infrastructure between 31 October and 2nd of November. For each datacenter, the update will take up to 6 hours and will cause two downtime sessions of up to 15 minutes each, one at the start of the update and another one at the end. During the downtime, the following Business Catalyst services will be unavailable: Admin Console Access P ..
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