Business Catalyst Tutorials

    See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.

    Transferring BC Site to Sirocco Web Design

    Tuesday, March 24, 2015 Katherine Anderson

    To transfer your site from your current BC Partner to Sirocco Web Design, your current partner, you and Sirocco Web Design must approve the transfer.

    The site transfer process can be initiated by logging into BC Admin -> Site Settings -> Site Management and entering our partner code (which we will supply to you via email). This can be done by your current partner or you if the site hosting is invoiced to you directly from Adobe.

    Once our Partner Code has been added to Site Management, the system will send -

    1. An email to your current partner
    2. An email to us
    3. An email to you

    The three emails have a verification link that needs to be clicked on to approve the transfer.

    At this point the site is transferred and will become a Trial Site until hosting has been paid for and then you will have full access to the Admin console again. Your current partner and you will then receive a confirmation email that the site has been transferred to us.

    Notes about Site Transfers -

    • Sites that have outstanding invoices cannot be transferred. 
    • No pre-paid hosting fees are transferred with a site. Similarly, pre-paid extras eg. (extra newsletter credits, users, email addresses, disk space, sms, excess traffic, dedicated SSL certificates etc.) are not transferred either. 
    • The site becomes a Trial site in the new Partner Portal and needs to be upgraded using the regular site upgrade workflow. 
    • For security reasons, upon transferring a site all information related to a payment gateway will be automatically deleted and it will have to be re-configured once the transfer is complete.
    • The site can be transferred between both free and paid partners.
    If you have any issues with the site transfer, please check the FAQ's on the BC Support Website.



    Recent Posts

    Tags

    CMS Hosting Dashboard Training Amazon Web Service Comment and Forum Spam Tablet Social Media Secure Zones V3 Business Catalyst v3 DNS USPS Integration Analytics Engine Compatibility Phones Website Hosting Affiliates Modules PCI Compliance Templates Email BC Usergroup Content Editor Webmail Redelegating Domain Name Business Catalyst v2 Admin CMS Backup Google Website Servers Manual Payment Processing Hosting Shopping Cart Blogs Email Campaigns Spam Site Creation Wizard Dynamic Menus Search Engine Marketing (SEM) FedEx Adobe Creative Cloud Business Catalyst SEO Paypal Webforms Module Manager Terms of Use Content Holders Amazone Migration Akismet Seamless Gateways Triangle FTP Network Upgrade Support Customer Relationship Management (CRM) Holidays Email Lists CMS Systems Scheduled Maintenance Forms File Manager Customisable URL Microsoft Word Spam Moderation Shipping Providers Special Characters System Status Customer Reports Facebook Payment Gateways Photo Gallery Captcha Inventory Cookie Law Compliance Taxation Rounding Setting up Email Accounts Clear Cache Anchor Hyperlink Reports Ecommerce InContext Editing Open Platform Hyperlink Navigation Updates Search Engine Optimisation (SEO) Service Maintenance Dreamweaver Web Apps infrastructure Business Catalyst BC Backup App BC Sandpile Security Partner Transfer Clear Cookies Passwords/Security SFTP Connections Business Catalyst Advisory Board Workflow Notifications Gmail SFTP Site Settings Domain Names Event Bookings Mobile Templates

    Archive