Business Catalyst Tutorials

    See Business Catalyst Tutorials and how-to articles to help you learn the Business Catalyst CMS system quickly and keep your site up-to-date.

    Transferring BC Site to Sirocco Web Design

    Tuesday, March 24, 2015 Katherine Anderson

    To transfer your site from your current BC Partner to Sirocco Web Design, your current partner, you and Sirocco Web Design must approve the transfer.

    The site transfer process can be initiated by logging into BC Admin -> Site Settings -> Site Management and entering our partner code (which we will supply to you via email). This can be done by your current partner or you if the site hosting is invoiced to you directly from Adobe.

    Once our Partner Code has been added to Site Management, the system will send -

    1. An email to your current partner
    2. An email to us
    3. An email to you

    The three emails have a verification link that needs to be clicked on to approve the transfer.

    At this point the site is transferred and will become a Trial Site until hosting has been paid for and then you will have full access to the Admin console again. Your current partner and you will then receive a confirmation email that the site has been transferred to us.

    Notes about Site Transfers -

    • Sites that have outstanding invoices cannot be transferred. 
    • No pre-paid hosting fees are transferred with a site. Similarly, pre-paid extras eg. (extra newsletter credits, users, email addresses, disk space, sms, excess traffic, dedicated SSL certificates etc.) are not transferred either. 
    • The site becomes a Trial site in the new Partner Portal and needs to be upgraded using the regular site upgrade workflow. 
    • For security reasons, upon transferring a site all information related to a payment gateway will be automatically deleted and it will have to be re-configured once the transfer is complete.
    • The site can be transferred between both free and paid partners.
    If you have any issues with the site transfer, please check the FAQ's on the BC Support Website.



    Recent Posts

    Tags

    Payment Gateways Microsoft Word Clear Cookies Special Characters Reports Analytics Engine Support Mobile Templates Open Platform BC Usergroup Holidays Event Bookings Network Upgrade Terms of Use Dynamic Menus infrastructure V3 Secure Zones Passwords/Security Website Hosting Spam Anchor Hyperlink Hosting Akismet Training Photo Gallery Modules Web Apps Webforms Customer Reports Tablet Website Servers SFTP Connections Shopping Cart Blogs Customer Relationship Management (CRM) FedEx Search Engine Optimisation (SEO) Business Catalyst v2 Dashboard Service Maintenance Workflow Notifications Setting up Email Accounts Forms Google Business Catalyst v3 Amazone Migration Business Catalyst SEO CMS Systems Clear Cache Triangle Facebook Adobe Creative Cloud Content Holders Hyperlink Shipping Providers Content Editor Phones Affiliates Dreamweaver Amazon Web Service BC Backup App Email Campaigns Email Cookie Law Compliance Templates Comment and Forum Spam Search Engine Marketing (SEM) Business Catalyst Advisory Board InContext Editing Inventory Compatibility Site Settings Scheduled Maintenance Taxation Rounding Admin Manual Payment Processing Paypal Social Media Gmail CMS Hosting Domain Names Business Catalyst Module Manager CMS Backup System Status Seamless Gateways Navigation Updates PCI Compliance File Manager SFTP Customisable URL BC Sandpile Partner Transfer Webmail FTP Security USPS Integration Spam Moderation Captcha Ecommerce Site Creation Wizard Redelegating Domain Name DNS Email Lists

    Archive